Cancellation Policy
Our commitment to quality means all orders are processed immediately
At Swago Junior, we begin processing your order immediately to ensure fast delivery of our premium educational kits. This policy explains our cancellation terms and the reasons behind our approach.
No Cancellation Policy
Orders Cannot Be Cancelled
Once an order is placed and payment is processed, it cannot be cancelled. We begin preparing your learning kit immediately to ensure quick delivery.
Why We Don't Accept Cancellations
Immediate Processing
We start quality inspection and packaging within hours of order placement to ensure the fastest possible delivery to your child.
Quality Assurance
Each kit undergoes thorough inspection and customization based on your child's age group, making it ready specifically for your order.
Fast Delivery Promise
Our no-cancellation policy allows us to maintain our promise of 2-3 day processing and quick delivery times.
Cost Efficiency
This policy helps us offer competitive pricing by reducing administrative overhead and inventory management costs.
What We Offer Instead
Detailed Information
Comprehensive product descriptions, age recommendations, and kit contents to help you make informed decisions.
Pre-Purchase Support
Our customer service team is available to answer questions and help you choose the perfect kit before ordering.
Quality Guarantee
Every kit is thoroughly inspected before shipping to ensure you receive exactly what's described in perfect condition.
Post-Purchase Support
If you have questions about using the kit or need guidance, our support team is here to help maximize your child's learning experience.
⚠️ Important Reminder
Please Review Carefully: Make sure to review your order details, including product selection, child's age, and delivery address before completing your purchase.
No Refunds: As per our returns policy, we also do not provide refunds for any orders.
Have Questions? Contact our customer service team before placing your order if you need any clarification about products or policies.
Questions Before Ordering?
Our customer service team is here to help you make the right choice for your child's learning journey.
Email Support
swago.club@gmail.com
Response within 24 hours
Phone Support
+91 6283883397
Mon-Fri, 9 AM - 6 PM IST
Last Updated: 11 October 2025
This policy is designed to ensure the best service and fastest delivery for our customers.