Terms & Conditions

By accessing and using the Swago Junior website (www.swagojunior.com) and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use our website or purchase our products.

These terms apply to all visitors, users, and customers of Swago Junior services.

Product Descriptions

• We strive to provide accurate product descriptions, images, and specifications
• All learning kits are designed for specific age groups as indicated on product pages
• Colors and appearance may vary slightly from images due to monitor settings
• We reserve the right to modify product specifications without prior notice

Product Availability

• All products are subject to availability
• We reserve the right to discontinue products at any time
• In case of unavailability after order placement, we will notify you and process a full refund

Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation will be sent via email after successful payment
• Orders cannot be cancelled once payment is processed

Payment Terms

• Payment is required in full at the time of order placement
• We accept major credit cards, debit cards, and digital payment methods
• All prices are in Indian Rupees (INR) and include applicable taxes
• Payment processing is handled by secure third-party providers

Pricing

• All prices are subject to change without prior notice
• The price applicable is the one displayed at the time of order placement
• Any applicable taxes and shipping charges will be clearly displayed before payment

Delivery Timeline

• Orders are typically processed within 2-3 business days
• Standard delivery takes 5-7 business days from dispatch
• Delivery times may vary based on location and external factors
• We are not responsible for delays caused by courier services or natural disasters

Shipping Charges

• Shipping charges are calculated based on delivery location and order value
• Free shipping may be available for orders above certain value thresholds
• All shipping costs will be displayed before order confirmation

Delivery Requirements

• Accurate delivery address must be provided at the time of ordering
• Someone must be available to receive the delivery during business hours
• We are not responsible for packages left unattended as per delivery instructions

Damage During Shipping

• If your order arrives damaged, contact us within 48 hours of delivery
• Provide photos of the damaged items and packaging
• We will investigate and provide appropriate resolution for shipping damage

Wrong Item Delivered

• If you receive an incorrect item, notify us within 48 hours
• We will arrange pickup of the incorrect item and send the right product
• This applies only to errors on our part, not customer ordering mistakes

All content on the Swago Junior website, including but not limited to text, graphics, logos, images, product designs, and educational materials, are the property of Swago Junior and are protected by intellectual property laws.

Permitted Use

• You may use our website for personal, non-commercial purposes only
• You may not reproduce, distribute, or create derivative works from our content
• Educational materials in purchased kits are for personal learning use only

Prohibited Activities

• Reproducing or reselling our educational materials
• Using our content for commercial purposes without permission
• Reverse engineering or copying our product designs
• Using automated systems to access our website

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Data Collection

• We collect information necessary to process orders and provide customer service
• We use secure payment processors and do not store credit card information
• We may use cookies to improve your browsing experience

Data Usage

• Your data is used solely for order processing and customer communication
• We do not sell or share your personal information with third parties
• You may request data deletion by contacting our support team

Service Disclaimer

Our services and products are provided "as is" without any warranties, express or implied. We strive to provide accurate information but do not guarantee the completeness or accuracy of all content on our website.

Liability Limitations

• Our liability is limited to the cost of the purchased product
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for educational outcomes or learning results
• Use of our products is at your own risk and discretion

Safety Notice

Important: Adult supervision is recommended for children using our learning kits. While our products meet safety standards, proper supervision ensures safe and effective learning.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised terms.

We recommend reviewing these terms periodically to stay informed of any updates.